Terms & Conditions.

Last Updated: August 2025

Welcome to Holachiolin (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree, you should not use this website or purchase from us.

1. General Information

This website is owned and operated by Holachiolin. Throughout the site, the terms “we”, “us”, and “our” refer to Holachiolin. We reserve the right to update, change, or replace any part of these Terms & Conditions at any time by posting updates on this page.

2. Products & Availability

All products listed on our website are subject to availability. While we make every effort to display accurate product information (including colours, sizes, and materials), slight variations may occur due to screen settings, materials used, or production processes. We reserve the right to discontinue or change products at any time without prior notice.

All products are designed by Holachiolin.
Some products are handmade and fulfilled directly by us, while others are fulfilled through third-party production partners.
We strive for accuracy in product descriptions and images, but colours and details may vary slightly due to screen settings or printing processes.
Availability is not guaranteed. If a product is unavailable after purchase, we will contact you to arrange a replacement or refund.
By purchasing, you acknowledge that slight variations are not considered defects and do not constitute grounds for returns outside our Returns Policy.

3. Pricing & Payment

All prices are listed in AUD (Australian dollars) and are inclusive of applicable taxes unless otherwise stated.
Shipping costs, if applicable, will be added at checkout and clearly displayed before purchase.
We accept payment via the payment methods provided at checkout.
By submitting your payment information, you authorise us (or our third-party payment provider) to charge the total order amount.

We reserve the right to refuse or cancel any order if fraud or unauthorised transactions are suspected.

4. Orders & Fulfilment

Once an order is placed, it will be processed and fulfilled either directly by us (for in-house products) or by our trusted print partners, depending on the item.
Please double-check your shipping details at checkout, as we cannot be held responsible for incorrect addresses.
Processing times may vary depending on the product. Estimated delivery times are provided on our Shipping page.

5. Intellectual Property

All artwork, designs, logos, and content on this website are the intellectual property of Holachiolin.
You must not copy, reproduce, or distribute our designs without prior written consent.

6. Liability

We are not liable for delays or issues caused by postal services, customs, or events outside of our control.
Our liability is limited to the value of the product purchased.

7. Governing Law

These Terms & Conditions are governed by the laws of Australia.

If you have any questions about these Terms & Conditions, please contact us.

Email: info@holachiolin.com.au
Address: Ballina, New South Wales 2478, Australia.